Plans & billing

1. The four plans

Every plan includes the product page widget, the customer portal, selling plans & subscribe-and-save, and core analytics. Retention tools arrive at Starter — churn tools are the reason to pick Sublyra, not an upsell.

All paid plans include a 30-day free trial. Launch is free forever — no trial needed, no monthly bill.

Where to manage your plan: Sublyra admin → Settings → Plan & billing. Full feature-by-feature comparison: sublyra.com/pricing.

2. How you're charged

Your Sublyra bill has two parts, both handled by Shopify's own billing — charges appear on your Shopify invoice, and you approve each new charge on Shopify's own screen:

• Platform fee — the flat monthly (or yearly) price of your plan.
• Usage fee — a percentage of subscription revenue processed, plus 19¢ per subscription transaction. Usage fees are capped monthly — $100 on Launch, $250 on Starter, $500 on Growth, $2,000 on Plus — so a great month never becomes a surprise bill.

Behind the scenes the flow is exactly what Shopify designed:

1 You pick a plan; the app calls Shopify's Billing API.

2 Shopify shows its own approval screen; you confirm there.

3 Shopify redirects back with the charge active and bills every 30 days (or yearly, if you chose that).

3. Monthly vs yearly

The Monthly / Yearly toggle on the Plan & billing page switches how you're billed:

• Yearly = 10 × monthly — two months free, a saving of about 17% (e.g. Starter yearly is $290 instead of $348).
• Usage fees are unaffected — they're per transaction on both cycles.
• Yearly bills through Shopify as an annual charge, approved the same way.

4. Add-ons

Don't need a full upgrade? Add individual features to any plan for $9.99–$19.99/mo each:

• Each add-on is its own Shopify charge you approve once.
• Removing an add-on cancels its charge and locks the feature again.
• Add-ons already included in your plan are marked as covered — you never pay twice for the same capability. Upgrading to a plan that includes an add-on cancels that add-on's charge automatically.

5. Switching plans

1 Open Sublyra admin → Settings → Plan & billing.

2 Pick Monthly or Yearly, compare the per-store estimates, and click Switch to [plan].

3 Approve the new charge on Shopify's confirmation screen.

4 Shopify redirects back; the new plan activates and the old plan's charge is cancelled. Any add-ons now included in your new plan are cancelled too — the page tells you how many.

6. Cancelling

There is no cancellation fee and no notice period:

• Drop to Launch (free): switch to the Launch plan on the Plan & billing page. All live charges are cancelled; your subscriptions keep running on the free tier (up to 100 subscribers).
• Leave entirely: uninstalling the app from Shopify admin cancels every Sublyra charge through Shopify automatically.

Your subscribers' contracts are Shopify objects — they exist independently of your plan. Downgrading changes which Sublyra features you can use, not whether existing subscribers get billed.

7. FAQ

When does the 30-day trial start?

When you approve your first paid plan charge on Shopify's screen. Launch has no trial because it has no monthly fee.

What counts as a "subscription transaction"?

A successful subscription charge — the checkout order that starts a subscription and each renewal after it. One-time purchases aren't charged usage fees.

What happens if I outgrow my subscriber cap?

The Plan & billing page flags estimates that exceed a plan's cap, so you'll see it coming. Upgrade to the next tier — the per-store estimate shows whether the lower usage rate already makes it cheaper.

Do you take a cut of one-time sales?

No. Usage fees apply to subscription transactions only.

Related guides

• Pricing page — the public plan comparison
• Migration — moving subscribers in from another app
• General FAQ — features, the widget, integrations and more